FAQS

FREQUENT QUESTIONS

If you have any doubts about motorhome rental, here are the frequently asked questions, where you will find all the information you need to know before renting.

You need a driver’s license type B. In addition, you must be at least 25 years old and have held your driver’s license for more than 2 years.

Remember that its height and length is greater than a passenger car.

To confirm the reservation it is necessary to make an initial payment of 30% of the total amount of the reservation as a deposit.

Yes, but it will involve the payment of the following penalties:

  • Cancellation before 30 days from the start of the rental date: penalty of 50%.
  • Cancellation between 30 and 16 days from the start of the rental period: penalty of 80%.
  • Cancellation less than 16 days before the start of the rental period: penalty of 100%.

The initial payment of 30% can be made through the website by credit/debit card or by bank transfer.

Yes, of 900€ with the same credit card used to make the reservation. The blocking is done via POS, to ensure the proper use and correct return of the vehicle.

 

Our motorhome has a comprehensive insurance with an excess of 900€. This means that all damages suffered by the motorhome due to the client’s fault, up to a maximum of 900€, will be deducted from the deposit.

Therefore, when picking up the vehicle, all possible damages are checked to avoid confusion in the return of the vehicle.

Our schedule to pick up and deliver the motorhome is from 8:00 am to 9:00 pm, however deliveries outside these hours can be arranged.

In a good state of cleanliness and with a full tank of fuel as delivered to you. The toilet and wastewater tanks should also be emptied.

You will have to do it in service areas, specific gas stations, campgrounds or RV parks.

Yes, but within the EU. Travel to any country outside the EU or a country involved in war will be prohibited. (Check with AUTOCARAVANAS OMAIA the countries during the reservation).

All the conditions of use and rental are specified in our general conditions of motorhome rental,
click here to see them.